Statistics Estonia · IT361
IT361: E-COMMERCE USERS AGED 16–74 by Indicator, Group of individuals, Problem encountered during an online purchase and Reference period
- Official source
- https://andmed.stat.ee/en/stat/IT361
- Source provider
- stat
- Retrieved
- 2026-09-24T03:27:03.585Z
- License / reuse
- Statistics Estonia open data. Cite Statistics Estonia (Statistikaamet) as the source.
- Coverage
- —
- Frequency
- —
- Stored observations
- 246 (precomputed, dataset-scoped)
- Finality
- Cell-level preliminary/final flags are shown only when the source publishes them. Period titles are shown as published.
Dimensions
- Indicator · dimension · 2 values
- Group of individuals · dimension · 20 values
- Problem encountered during an online purchase · dimension · 10 values
- Reference period · time · 1 values
- Measure · measure · 1 values
Bounded explorer
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| Period | Indicator | Group of individuals | Problem encountered during an online purchase | Measure | Value | Unit |
|---|---|---|---|---|---|---|
| 2025 | Number of users, thousands | All persons | Difficulties in finding information concerning guarantees or other legal rights | Value | 22.5 | — |
| 2025 | Number of users, thousands | All persons | Speed of delivery slower than indicated | Value | 78.8 | — |
| 2025 | Number of users, thousands | All persons | Final costs higher than indicated | Value | 14.4 | — |
| 2025 | Number of users, thousands | All persons | Wrong or damaged goods/services delivered | Value | 41.1 | — |
| 2025 | Number of users, thousands | All persons | Problems with fraud encountered | Value | 17 | — |
| 2025 | Number of users, thousands | All persons | Complaints and redress were difficult or no satisfactory response after complaint | Value | 16.2 | — |
| 2025 | Number of users, thousands | All persons | Foreign retailer did not sell to my country | Value | 29.5 | — |
| 2025 | Number of users, thousands | All persons | No problems with purchasing | Value | 490.4 | — |
| 2025 | Number of users, thousands | Males | Website was difficult to use, or it worked unsatisfactorily | Value | 34.2 | — |
| 2025 | Number of users, thousands | Males | Difficulties in finding information concerning guarantees or other legal rights | Value | 14 | — |
| 2025 | Number of users, thousands | Males | Speed of delivery slower than indicated | Value | 37 | — |
| 2025 | Number of users, thousands | Males | Final costs higher than indicated | Value | 6.5 | — |
| 2025 | Number of users, thousands | Males | Wrong or damaged goods/services delivered | Value | 19.7 | — |
| 2025 | Number of users, thousands | Males | Problems with fraud encountered | Value | 9.7 | — |
| 2025 | Number of users, thousands | Males | Complaints and redress were difficult or no satisfactory response after complaint | Value | 7.4 | — |
| 2025 | Number of users, thousands | Males | Foreign retailer did not sell to my country | Value | 15.6 | — |
| 2025 | Number of users, thousands | Males | No problems with purchasing | Value | 213.8 | — |
| 2025 | Number of users, thousands | Females | Website was difficult to use, or it worked unsatisfactorily | Value | 35.6 | — |
| 2025 | Number of users, thousands | Females | Difficulties in finding information concerning guarantees or other legal rights | Value | 8.4 | — |
| 2025 | Number of users, thousands | Females | Speed of delivery slower than indicated | Value | 41.9 | — |
| 2025 | Number of users, thousands | Females | Final costs higher than indicated | Value | 7.9 | — |
| 2025 | Number of users, thousands | Females | Wrong or damaged goods/services delivered | Value | 21.4 | — |
| 2025 | Number of users, thousands | Females | Problems with fraud encountered | Value | 7.3 | — |
| 2025 | Number of users, thousands | Females | Complaints and redress were difficult or no satisfactory response after complaint | Value | 8.7 | — |
| 2025 | Number of users, thousands | Females | Foreign retailer did not sell to my country | Value | 13.9 | — |
| 2025 | Number of users, thousands | Females | No problems with purchasing | Value | 276.6 | — |
| 2025 | Number of users, thousands | Persons aged 16-24 | Website was difficult to use, or it worked unsatisfactorily | Value | 11.2 | — |
| 2025 | Number of users, thousands | Persons aged 16-24 | Speed of delivery slower than indicated | Value | 16.6 | — |
| 2025 | Number of users, thousands | Persons aged 16-24 | Wrong or damaged goods/services delivered | Value | 6.5 | — |
| 2025 | Number of users, thousands | Persons aged 16-24 | Foreign retailer did not sell to my country | Value | 7.7 | — |
| 2025 | Number of users, thousands | Persons aged 16-24 | No problems with purchasing | Value | 69.6 | — |
| 2025 | Number of users, thousands | Persons aged 25-34 | Website was difficult to use, or it worked unsatisfactorily | Value | 16.3 | — |
| 2025 | Number of users, thousands | Persons aged 25-34 | Speed of delivery slower than indicated | Value | 18.5 | — |
| 2025 | Number of users, thousands | Persons aged 25-34 | Wrong or damaged goods/services delivered | Value | 8.7 | — |
| 2025 | Number of users, thousands | Persons aged 25-34 | Foreign retailer did not sell to my country | Value | 9.1 | — |
| 2025 | Number of users, thousands | Persons aged 25-34 | No problems with purchasing | Value | 89.8 | — |
| 2025 | Number of users, thousands | Persons aged 35-44 | Website was difficult to use, or it worked unsatisfactorily | Value | 18.4 | — |
| 2025 | Number of users, thousands | Persons aged 35-44 | Difficulties in finding information concerning guarantees or other legal rights | Value | 6.3 | — |
| 2025 | Number of users, thousands | Persons aged 35-44 | Speed of delivery slower than indicated | Value | 23.9 | — |
| 2025 | Number of users, thousands | Persons aged 35-44 | Wrong or damaged goods/services delivered | Value | 13.4 | — |
| 2025 | Number of users, thousands | Persons aged 35-44 | Foreign retailer did not sell to my country | Value | 6.1 | — |
| 2025 | Number of users, thousands | Persons aged 35-44 | No problems with purchasing | Value | 120.7 | — |
| 2025 | Number of users, thousands | Persons aged 45-54 | Website was difficult to use, or it worked unsatisfactorily | Value | 13.3 | — |
| 2025 | Number of users, thousands | Persons aged 45-54 | Speed of delivery slower than indicated | Value | 9.6 | — |
| 2025 | Number of users, thousands | Persons aged 45-54 | Wrong or damaged goods/services delivered | Value | 6.5 | — |
| 2025 | Number of users, thousands | Persons aged 45-54 | No problems with purchasing | Value | 103.3 | — |
| 2025 | Number of users, thousands | Persons aged 55-64 | Website was difficult to use, or it worked unsatisfactorily | Value | 5.6 | — |
| 2025 | Number of users, thousands | Persons aged 55-64 | Speed of delivery slower than indicated | Value | 6.8 | — |
| 2025 | Number of users, thousands | Persons aged 55-64 | No problems with purchasing | Value | 72.4 | — |
| 2025 | Number of users, thousands | Persons aged 65-74 | Website was difficult to use, or it worked unsatisfactorily | Value | 5 | — |
| 2025 | Number of users, thousands | Persons aged 65-74 | No problems with purchasing | Value | 34.6 | — |
| 2025 | Number of users, thousands | Persons with below-upper secondary education | Website was difficult to use, or it worked unsatisfactorily | Value | 11.5 | — |
| 2025 | Number of users, thousands | Persons with below-upper secondary education | Speed of delivery slower than indicated | Value | 12.9 | — |
| 2025 | Number of users, thousands | Persons with below-upper secondary education | No problems with purchasing | Value | 73.7 | — |
| 2025 | Number of users, thousands | Persons with upper secondary education, post-secondary non-tertiary education | Website was difficult to use, or it worked unsatisfactorily | Value | 27.4 | — |
| 2025 | Number of users, thousands | Persons with upper secondary education, post-secondary non-tertiary education | Difficulties in finding information concerning guarantees or other legal rights | Value | 7.5 | — |
| 2025 | Number of users, thousands | Persons with upper secondary education, post-secondary non-tertiary education | Speed of delivery slower than indicated | Value | 33.6 | — |
| 2025 | Number of users, thousands | Persons with upper secondary education, post-secondary non-tertiary education | Wrong or damaged goods/services delivered | Value | 16.4 | — |
| 2025 | Number of users, thousands | Persons with upper secondary education, post-secondary non-tertiary education | Problems with fraud encountered | Value | 8.8 | — |
| 2025 | Number of users, thousands | Persons with upper secondary education, post-secondary non-tertiary education | Complaints and redress were difficult or no satisfactory response after complaint | Value | 6.3 | — |
| 2025 | Number of users, thousands | Persons with upper secondary education, post-secondary non-tertiary education | Foreign retailer did not sell to my country | Value | 11.3 | — |
| 2025 | Number of users, thousands | Persons with upper secondary education, post-secondary non-tertiary education | No problems with purchasing | Value | 202.1 | — |
| 2025 | Number of users, thousands | Persons with tertiary education | Website was difficult to use, or it worked unsatisfactorily | Value | 30.9 | — |
| 2025 | Number of users, thousands | Persons with tertiary education | Difficulties in finding information concerning guarantees or other legal rights | Value | 11.7 | — |
| 2025 | Number of users, thousands | Persons with tertiary education | Speed of delivery slower than indicated | Value | 32.3 | — |
| 2025 | Number of users, thousands | Persons with tertiary education | Final costs higher than indicated | Value | 6.3 | — |
| 2025 | Number of users, thousands | Persons with tertiary education | Wrong or damaged goods/services delivered | Value | 19.1 | — |
| 2025 | Number of users, thousands | Persons with tertiary education | Problems with fraud encountered | Value | 6.2 | — |
| 2025 | Number of users, thousands | Persons with tertiary education | Complaints and redress were difficult or no satisfactory response after complaint | Value | 8.3 | — |
| 2025 | Number of users, thousands | Persons with tertiary education | Foreign retailer did not sell to my country | Value | 14.7 | — |
| 2025 | Number of users, thousands | Persons with tertiary education | No problems with purchasing | Value | 214.7 | — |
| 2025 | Number of users, thousands | Employed persons | Website was difficult to use, or it worked unsatisfactorily | Value | 47.7 | — |
| 2025 | Number of users, thousands | Employed persons | Difficulties in finding information concerning guarantees or other legal rights | Value | 15.4 | — |
| 2025 | Number of users, thousands | Employed persons | Speed of delivery slower than indicated | Value | 59.9 | — |
| 2025 | Number of users, thousands | Employed persons | Final costs higher than indicated | Value | 10.6 | — |
| 2025 | Number of users, thousands | Employed persons | Wrong or damaged goods/services delivered | Value | 30.4 | — |
| 2025 | Number of users, thousands | Employed persons | Problems with fraud encountered | Value | 12.5 | — |
| 2025 | Number of users, thousands | Employed persons | Complaints and redress were difficult or no satisfactory response after complaint | Value | 11.8 | — |
| 2025 | Number of users, thousands | Employed persons | Foreign retailer did not sell to my country | Value | 21.8 | — |
| 2025 | Number of users, thousands | Employed persons | No problems with purchasing | Value | 368.8 | — |
| 2025 | Number of users, thousands | Unemployed | No problems with purchasing | Value | 20.6 | — |
| 2025 | Number of users, thousands | Students (not in the labour force) | Website was difficult to use, or it worked unsatisfactorily | Value | 8.1 | — |
| 2025 | Number of users, thousands | Students (not in the labour force) | Speed of delivery slower than indicated | Value | 9.2 | — |
| 2025 | Number of users, thousands | Students (not in the labour force) | No problems with purchasing | Value | 36.8 | — |
| 2025 | Number of users, thousands | Retired (not in the labour force) and other inactive | Website was difficult to use, or it worked unsatisfactorily | Value | 9.6 | — |
| 2025 | Number of users, thousands | Retired (not in the labour force) and other inactive | Speed of delivery slower than indicated | Value | 7.2 | — |
| 2025 | Number of users, thousands | Retired (not in the labour force) and other inactive | Wrong or damaged goods/services delivered | Value | 5.9 | — |
| 2025 | Number of users, thousands | Retired (not in the labour force) and other inactive | No problems with purchasing | Value | 64.2 | — |
| 2025 | Number of users, thousands | Inhabitants of urban settlements | Website was difficult to use, or it worked unsatisfactorily | Value | 50.6 | — |
| 2025 | Number of users, thousands | Inhabitants of urban settlements | Difficulties in finding information concerning guarantees or other legal rights | Value | 17.7 | — |
| 2025 | Number of users, thousands | Inhabitants of urban settlements | Speed of delivery slower than indicated | Value | 56.2 | — |
| 2025 | Number of users, thousands | Inhabitants of urban settlements | Final costs higher than indicated | Value | 10.5 | — |
| 2025 | Number of users, thousands | Inhabitants of urban settlements | Wrong or damaged goods/services delivered | Value | 29.1 | — |
| 2025 | Number of users, thousands | Inhabitants of urban settlements | Problems with fraud encountered | Value | 11.8 | — |
| 2025 | Number of users, thousands | Inhabitants of urban settlements | Complaints and redress were difficult or no satisfactory response after complaint | Value | 10.4 | — |
| 2025 | Number of users, thousands | Inhabitants of urban settlements | Foreign retailer did not sell to my country | Value | 22.1 | — |
| 2025 | Number of users, thousands | Inhabitants of urban settlements | No problems with purchasing | Value | 329 | — |
| 2025 | Number of users, thousands | Inhabitants of rural settlements | Website was difficult to use, or it worked unsatisfactorily | Value | 19.3 | — |
| 2025 | Number of users, thousands | Inhabitants of rural settlements | Difficulties in finding information concerning guarantees or other legal rights | Value | 4.8 | — |
| 2025 | Number of users, thousands | All persons | Website was difficult to use, or it worked unsatisfactorily | Value | 69.9 | — |
Showing 100 rows (cap 100). Source: Statistics Estonia IT361. Stored 0 is a published source zero. Unavailable source cells are absent.